If you are sending emails through the QuickBooks email: On the Send e-mail using section, check to see if you are sending forms via Web Mail, Outlook, or QuickBooks email (a subscription-based service).On the left pane, choose Send Forms, then go to the My Preferences tab.From the Edit menu, select Preferences.To view the history for multiple invoices, enable the necessary preferences. Select any or all that you need to send, then select Send Now.Go to the QuickBooks File menu, then select Send Forms to see if there are invoices in the email queue. If there's no status, the invoice may have been tagged for Email Later.Under Invoice Information, check Sent Date and Send Method.From the invoice toolbar, go to the Reports tab, then select Transaction History.If you’re sure the email address is correct, check to see if the invoice(s) is sent by following these steps:

Go to the Address Info tab then verify if the email address for the customer is accurate and formatted correctly.In the Customer Centre, double-click the customer name to open the Edit Customer window.From the Customers menu, select Customer Centre.Start by ensuring you have the correct email address for your customer: Deposited: You record a payment deposit in QuickBooks.Īll versions of QuickBooks allow you to check if your invoice(s) was sent and depending on your email program, you can also enable deliver/read receipts to see if your customer already received it.The history displays partial and full payments. Paid: You entered a payment for Invoice in QuickBooks.Also, this may not appear if the customer’s email doesn't auto-allow image downloads. Note that you would only see this status if you are connected to the internet. Viewed: Your customer already received and opened the email.Sent: Your invoice was sent using one of the email options in QuickBooks.The Invoice History window will pop up and show a status flow: Simply open the appropriate invoice and select See History link. QuickBooks 2019 allows easier tracking of the Invoice status/history. Here’s how! Track Invoice status in QuickBooks 2019 Wondering if your invoice was sent and if your customer already received and read it? QuickBooks Desktop lets you quickly track invoice status so you stay on top of your receivables.

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